Receptionist at Byteworks

At Byteworks, we are experts with a high-touch approach to IT solutions. We pride ourselves in working directly with our customers to build a relationship and fully understand your needs. We are approachable and honest. We invest time into each of our projects to recommend the most appropriate and cost-effective solutions to ensure we exceed your expectations. Our recommendations are based purely on engineering knowledge and years of IT experiences, not sales. While we do sell products, we are truly in the business of delivering IT Solutions that focus on helping our clients achieve long-term business objectives, this is how we measure our success. When you work with Byteworks, we integrate ourselves with your team, becoming a part of your success story. We thrive on solving IT challenges with unprecedented collaboration with our clients to ensure mutual success.Details: Job Summary Responsible for handling front office reception and administration duties, including guests, and stakeholders. He/She will render customer relations services. Greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Will also schedule meetings and travel for executives. Job Description Answer phones and operate a switchboard; Route calls to specific people. Answer inquiries about company. Keep the organization's social Media handles active: employ the use of influencers to boost the handles and significantly improve the organization's social media presence. Greet visitors warmly and make sure they are comfortable. Call persons waiting for visitor and book them an office or boardroom to meet in. Arrange appointments. Update appointment calendars. Schedule meetings and trainings. Ensure reception area is tidy. Coordinate mail flow in and out of office. Coordinate office activities in collaboration with the office administrator Give visitors badges and direct them to where they can sign in. Collect and distribute parcels and other mail. Perform basic bookkeeping, filing, and clerical duties. Prepare travel vouchers. Take and relay messages. Schedule follow-up appointments. Qualification University Degree in any of the social sciences Experience in front desk positions Certification(s) in customer relations management is an added advantage