Hobark International Limited (HIL) is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as a staffing agency based in Port Harcourt. Currently we have offices in 4 countries with our head office in Lagos.Req ID: 1287 Responsibilities Lead and develop technical support team. Establish, develop and maintain a technology strategy including help desk, network monitoring and auditing disaster recovery and business continuity Ensure a coordinated and appropriate level of service is provided to the user base according to published Service Level Agreements Project management of new systems to improve automation relating to policy compliance and help desk support Professional attitude with personal conduct and behaviour promoting respect among colleagues Business: Work with business to identify, analyse and implement changes which will improve IT service delivery Manage 3rd party outsourced contracts to agreed SLAs Train users in the use of help desk systems and IT automation tools Recommend and implement technology environment to support new business applications Qualifications At least 10 years in senior level position Microsoft and / or Oracle certifications preferred BA 2.1 grade preferred Other relevant industry qualifications and experience Primary Skills: IT, Engineering, EPC, Java, Oil & Gas, Operations, SQL
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