Business Manager at Teclab Management Services Limited

Teclab Management Services Limited - Our client, a Manufacturing company who is into toiletries and care products is seeking to fill the position of:Job Description Task Complexity: The BM is to manage the entire Business Unit by developing, strategizing, sourcing for clients, building relationships, Marketing and directing the other units towards target achievements. Duties and Responsibilities Manage and oversee operations, maintenance, administration, and improvement of customer service Prepare and administer contracts for provision of services such as cleaning, maintenance, and security services. Prepare detailed budgets and financial reports Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Identify trendsetter ideas by researching industry and related events Investigate complaints, disturbances, violations and resolve problems following management rules and regulations. Update product stock levels for sales forecasting. Ensure brand and operational standards meet or exceed expectation to support brand consistency. Ensure that premises, facilities and equipment are maintained and well managed. Build and maintain relationships with internal and external stakeholders. Exhibit good leadership skills and ensure good customer service is exhibited by team members. Marketing and developing ideas that will increase foot fall and drive sales revenue. Ensure communication between all departments is maintained by holding meetings regularly where discussions are held on making targets and how to achieve them. Job Skills: Entrepreneurial and Numerical Competence Business Consulting and Development Competency Management Complaint & Conflict Management (Emergency/ Crisis Management) Customer Focus Information Management Learning and Self Development Negotiation Planning and Organizing Result Orientation / Strategic Thinking Skills: Ability to understand, interpret and deliver on tasks Oral and written communications Academic and Professional First Degree in Business Administration, Humanities or Social Sciences, an MBA will be an added advantage. Minimum of 3 Years' Experience In a similar role.